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Richard sergeant's avatar

Oh my lord, it's like when everyone was a DJ, or a producer. And then everyone was a writer... just because you can, it doesn't mean you should. Love this article, Gary.

Rob's avatar

Love this article. Given the above, what’s your thoughts on how to compete against increasingly fragmented competition in a vertical?

You’ve talked to brand. What’s your thinking around (and arguably factors that all contribute to a brand’s promise to users) service; good taste in design and UX; community; distribution; and other factors that can’t be easily mimicked. What are the moats in this new normal?

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